Shipping FAQ

When will my order ship?

All orders are aimed to be shipped within 1-2 business days

When will my order arrive?

Due to COVID-19 we have been advised orders could take up to 5 days to be delivered currently.

Delivery time subject to courier, however for North Island delivery is usually overnight and South island is 1-2 days. During holiday periods these do change so allow and extra day or two.

Free Shipping

Free shipping is on orders over $199, but excludes oversize/weight items, which a price for the shipping will need to be arranged for.

At this time we are unable to deliver to the Hauraki Gulf Islands (such as Waiheke Island), Stewart Island, Chatham Island or International.

Local Delivery

Local zone is the Kapiti Coast region.

Nationwide Delivery

We currently only offer nationwide delivery for smaller items, please contact us before ordering if unsure.

Do you deliver to PO Box addresses?

No. Our deliveries are by a courier service and we are unable to deliver to PO boxes.

Can I ship to an overseas address?

No. We currently only deliver within New Zealand.


Oversized Items

Most products can be shipped via courier, however large items such as fish tanks cannot. We can however locally deliver these by request, contact us and we can advise on the charge for this.

Questions/issues on your order?

Please contact us on